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windstream Complaint - 2 and 1/2 months to get a refund!
windstream Complaint

windstream Complaint

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2 and 1/2 months to get a refund!


I never had a complaint about Windstream s services, but I am still waiting for a refund since June. Cancellation notice was submitted early June 2014 since they do not service my new house and they charged me for July since it was shut off 1 day after billing cycle. Called July 9th and was told a check would be issued asap. (in 4 yrs I never made a late payment to them) Just received another email saying I could review my bill! Called them up, they lost me once but called me back immediately, which was great! After 20 minutes on hold while supervisors were consulted, I was told a check would arrive in September! Let us pray...... Being a service connected Vet on full disability, $86 is like a $1000 to me.


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