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windstream Complaint - Beware of the words "Merge Plus" on bill - windstream telephone service also charged for internet by hiding charges on bill-merge plus
windstream Complaint

windstream Complaint

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Beware of the words "Merge Plus" on bill - windstream telephone service also charged for internet by hiding charges on bill-merge plus


Although I have had internet service with Insight since 1990 in June, 2012 windstream decided they wanted to bill me for internet service also. My bill was altered without my permission and a line on the bill read "Merge Plus $59.99" I just assumed it was the new name for the 3 types of long distance listed as the service providers. No where on the bill did it say internet was being provided. I only had phone service with windstream as soon as they deceptively add the internet my phone bill went up by about $50. Think how many of you never look at you bill%u2026NOW LOOK. customer service was plain evil-good luck to you.


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