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windstream Complaint - Bullying a senior citizen - Windstream internet
windstream Complaint

windstream Complaint

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Bullying a senior citizen - Windstream internet


One year ago I was given a choice to either begin paying an extra $20 in March 2015 or be gifted with a years reprieve of paying the extra $20, It is now April 2016 and I became angry at both the remembrance of having no choice AND when I saw Windstream 's false advertising : Lifetime price guarantee even if you live to 127 years old.
I have been a windstream customer for 27 years.
Is this the way to treat a senior citizen? Or any windstream customer?
When I called windstream just now, my account could not be located. Tyler (the rep) could give me no information . The supervisor was unavailable. I was told I could not be given the number to reach the supervisor the he could only connect me.
I will have to call back.
PS I rated this with a red extreme dissatisfaction but it kept turning orange.

Where oh where is you integrity, windstream?


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