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windstream Complaint - disappointing service - DSL
windstream Complaint

windstream Complaint

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disappointing service - DSL


I changed from dial-up to high speed DSL Sept., 2007. Picked Windstream because it is our phone service provider. The first 3 to 4 months were perfect. When they transferred customer service to India, service degraded. Each bill was more than the previous bill. They slowed down the DSL and offered high speed for $5 more per month. I DID NOT SIGN UP FOR THE INCREASED PRICE, BUT I WAS CHARGED THE EXTRA FEE. DSL is still slow. Lots of trouble with the connection. I will change carriers before I continue to struggle with this company. I get physically ill when I have to deal with the Indian customer service. Great way to RUIN a good business!!! Way to go folks.


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Comments


Karma2010 says: (9 years ago)
 0
Do your homework before slandering a good company. Windstream is ALL USA based. Even their tech support. It's unfortunate that you had a bad experience but making things up just isnt fair.




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